4.9 from 247 Google reviewsGA License CR110616
We would rather prevent the 2am breakdown than get paid for it.
Heating and air conditioning maintenance, repair and replacement for Savannah and the islands, plus duct and dryer vent cleaning. Local, licensed, flat-rate pricing, and no surprises on the invoice.
Monday–Friday, 8:00–5:00Based on Wilmington Island
- Rated
- 4.9 from 247 Google reviews
- Licensed
- GA License CR110616
- Priced
- Flat rate, approved before we start
- Open
- Mon–Fri, 8–5 · call or text
Three reasons people call us
Tell us which one you are and we will point you at the right page. All three start with the same phone number.
It stopped working
Call or text and tell us what the system is doing. The most urgent calls go first, and you will know where you stand.
It keeps breaking
Fifteen years old, third repair this year, or a part nobody stocks any more. We will show you repair and replacement numbers side by side, and monthly payments through Optimus if you want them — checking is a soft credit pull.
Nothing is wrong yet
The cheapest day to deal with a failing drain line or a tired capacitor is a day in March when the house is comfortable.
What we do
Residential heating and air, done thoroughly rather than quickly. Twelve services in all — these are the five we are called for most.
DetailsMaintenance
A 75-point visit every six months, with photos of anything we find and a written system health report.
DetailsAC Repair
We find the cause, not just the symptom, and you approve a flat price before a wrench moves.
DetailsSystem Replacement
We size the system to your house, not to the sticker on the equipment that just failed.
DetailsDuct Cleaning
We photograph the inside of your ducts before quoting. Sometimes the honest answer is that they are fine.
DetailsDryer Vent Cleaning
A packed dryer vent is a fire risk, an energy drain, and an open door for critters. Roof runs included.
Why we close at five
Almost every middle-of-the-night failure we see started as something a maintenance visit catches months earlier: a condensate drain closing up, a capacitor drifting out of spec, a coil so dirty the system is quietly running at seventy percent.
So we put our money and our hours into prevention instead of emergency premiums, and we send our technicians home to rest. A rested technician does better work on your system in the morning than an exhausted one does at 3am.
After hours our phone assistant answers, takes down what is happening, and hands it to the team first thing.
Found on a visit
After, same vent
- A flat price before we start
- One number, written down, approved by you. No hourly meter, no revision once the panel is open.
- Photos of what we found
- You see the clogged drain, the burnt contactor, the lint-packed vent. You do not take our word for it.
- Your place in line, honestly
- We do not hand out four-hour windows. Urgent calls go first and we keep you posted. Need an exact time? Ask for 8am.
- A written system health report
- Every maintenance visit ends with a report: what we cleaned, what we measured, what we are watching.
Prevention on a schedule you can see
Two visits a year, six months apart, so neither season opens on a system nobody has looked at. Plus 15% off every repair for as long as you are on the plan.
Your year on the Preferred plan
Two 75-point visits, two drain treatments, and we track the dates so you do not have to.
Most homes choose this one
or $348 a year · Preferred plan
Everything in Basic, plus the two drain treatments that prevent the call we get most.
- Everything in Basic
- 2 drain treatments a year ($150 value)
- Treats the #1 cause of service calls
- 15% off every repair
- Priority service
- Automated reminders
Not ready for a plan? A one-time maintenance visit is $159 with no contract. Georgia Power residential customers may also qualify for a tune-up rebate.
What neighbors say after we leave
4.9 stars from 247 Google reviews. These are customers' own words, not ours.
“Our AC stopped working around noon, and with temperatures already over 90 degrees, we knew we needed help fast… They had Chris at our home within an hour of our call… we signed up for their twice-yearly maintenance plan before Chris left.”
“Very transparent. Explained all my required repairs and provided a per repair breakdown for full consideration… Don't get ripped off, call these guys first.”
“He took the time to ask the proper questions about my current system and sizing instead of just trying to quote the same unit just because of info on the unit sticker.”
The same few people, visit after visit
On Time Air started in 2019. Bryan Donaldson bought it in 2022 after more than thirty years in the trade. He holds the license, is EPA Universal and DET certified, lives on Wilmington Island, and still works in the field.
Our standards, in writing
- Every technician is background checked
- Driving records checked every year
- Team training every Tuesday at 8am
- Factory trained on Goodman, the equipment we install
- Georgia license CR110616
- EPA Universal and DET certified ownership
Licensed in Georgia as CR110616. Ask any contractor for their number — a licensed one will give it to you without hesitating.
Ways to save right now
Dated, qualified, and never stacked on top of each other.
Free
Duct inspection
Normally $99. A camera pass through your ductwork and a written report with photos of what is actually in there, before you spend a dollar on cleaning.
Ends 11/30/26 · Cannot be combined with other offers
$50 off
Any repair or installation
For new customers. Mention it when you book and we will apply it to the written price.
New customers · Cannot be combined with other offers
10% off
Hometown Heroes emergency repairs
Veterans, active duty, teachers, first responders and medical personnel get 10% off emergency repairs. No paperwork, just tell us when you book.
Emergency repairs only · Cannot be combined with other offers
Rebates
Georgia Power incentives
Georgia Power residential customers may qualify for rebates on HVAC tune-ups, smart thermostats and attic insulation. Rebates are offered and set by Georgia Power, not by us, and they change.
Set by Georgia Power · Restrictions may apply
Home base is Wilmington Island
Our shop is on Wilmington Island and our owner lives here. Salt air, year-round humidity and raised coastal homes are what we work on every week.
- Wilmington Island31410
- Savannah31401
- Thunderbolt31404
- Tybee Island31328
- Skidaway / The Landings31411
- Isle of Hope31406
- Pooler31322
- Garden City31408
- Port Wentworth31407
- Bloomingdale31302
- Richmond Hill31324
- Pembroke31321
- Ellabell31308
- Hinesville31313
- Rincon31326
- Springfield31329
- Guyton31312
Questions people ask before they call
How soon can you get here?
Usually within a day or two, and same-day often happens. We do not hand out arrival windows: the most urgent calls go first and we keep you posted as you move up the list. If you need a time you can plan your day around, ask for the 8am appointment.
What will it cost?
You get a flat rate in writing before any work starts, and you approve it. No hourly meter, no price that changes once the panel is open. Maintenance plan members take 15% off every repair.
Why don't you offer 24/7 emergency service?
Because we would rather prevent the 2am failure than charge a premium for it. Nearly every overnight breakdown we see started as something a maintenance visit catches. Sending rested technicians out in the morning produces better work than waking someone at 3am. After hours, our phone assistant takes your details and the team has them first thing.
Are you licensed and insured?
Yes. We hold Georgia license CR110616. Every technician is background checked, driving records are checked annually, and the team trains every Tuesday morning.
Do you work on my brand?
All major brands. We are factory trained on Goodman and carry common parts on the truck.
Can I text instead of calling?
Yes — text 912-210-4901 and you will get a real person during business hours. Plenty of people prefer it, especially for sending a photo of the unit or the model number.
Still unsure? Text us a photo of the unit and your question. That is a normal Tuesday for us.
Need service this week?
We run Monday–Friday, 8:00–5:00. Need a time you can plan around? Ask for the 8am appointment.