Archives: Reviews

“Scott did a great job on the maintenance on my unit. He is very knowledgeable and explains everything he is doing. I highly recommend On Time Air.”

– Betty J.

“For the past couple months, we struggled to figure out a strange issue with our HVAC unit. Scott and team came to our home numerous times and did a tremendous amount of troubleshooting and research to determine the issue. The owner Bryan also recommended we get a second opinion just to verify the findings given the severity of the suggested repair. (Spoiler: second opinion had same struggles and eventually came to same conclusion) I’ve never had a service company suggest we try someone else; this is the ultimate in proving how trustworthy and confident they are in their work. The problem has been resolved, and we are grateful for their hard work and diligence to get us here!”

– Ally P.

“5 star review: Great people > friendly, fast and courteous. Their tech was professional and took the time to educate me on certain aspects of the work. I would highly recommend them, I already scheduled another maintenace in 6 months. Well done OnTime!”

– Joe M.

“Your Tech, Logan, was fabulous—he showed me the issues, he educated me and he fixed or repaired whatever needed attention.
I would recommend the On Time Team! Special shout out to Sarah who was the coordinator on the service call. I recommend these guys and you will too!”

– JOE M.

“Customer service was professional and courteous. Sarah kept me up to date on the status of their technician. Just like the name they were right on time.”

– Marlena S.

“Five stars for On Time Air!! They came promptly and did the repair for a fair price and great customer service. Thank you On Time for making us cool again!!!!”

– Cathryn R.

“Bryan and Scott at On Time Air are always my go to. Professional, Proficient and always On Time. I would recommend to anyone looking for a dependable HVAC company to contact them for their replacement and maintenance needs.”

– Daniel R.

“My air unit went out on a very hot Saturday. They were there next morning at 9:am and had unit up and running in no time. They were very professional and helpful. I will continue to use them for my future maintenance and repairs. I feel like their prices are reasonable.”

– Michelle M.

“Bryan and his team at On Time Air were exceptional. My ac motor started making a squealing noise on Saturday afternoon and Bryan was there Sunday morning to diagnose the problem. His technician was there Monday to fix the problem before I even got home from work. Could not have been a better experience.”

– Joseph D.

“Thank you on time air professional quality work. Was able to repair and service my air conditioner also gave me recommendations to maintain my unit for a longer period of service would refer and recommend your company everyone 👌”

– Bescena S.

“Amazing customer service. Very respectful of all of my boundaries of my home. Scott was great with attention to detail about what is best to keep our AC in best condition. These guys get a 10/10 rating from me!”

– Jada p.

“Can’t say enough about these guys. Brian, Scott and Cameron handled a difficult install of our heater unit with ease. Their professionalism, courtesy and honesty were greatly appreciated. Would recommend highly for any HVAC work needed.”

– Doug P.

“Bryan, Sarah, and the rest of the One Time Air team were great during the entire process of getting our AC unit fixed. We had several unique issues due to an electrical surge from a storm, but their team was able to provide a quick and thorough diagnosis of the needed repairs. Due to the high cost of the fix, they even gave us the option of a cheaper patch repair until we had the funds to finish it properly. Their staff was friendly, professional, and extremely diligent. They made the time to come finish the repairs in the evening to have our system up and running again as fast as possible without us asking. Few businesses go above and beyond like that. They also removed the cost of a maintenance service that we will not be needing since we will be selling soon. I had a busy week and didn’t catch. That kind of integrity says alot about a company’s trust and values. I highly recommend them for any HVAC issues.”

– John B.

“I have worked with on-time air for repair when I moved into my house in Savannah and then again for regular maintenance. They guys who have come are awesome! …and they are the same people so they know the house and equipment. I have a high level of comfort knowing that I am protected from an AC outage in the hot Savannah summers!

Thank you On Time Air!”

– Ron C.

“These guys were AMAZING!! They were extremely knowledgeable, quick to diagnose and fix! They were also very professional and had great personalities.

Not only that, they were able to come out same day and it was a fair price. I can’t say enough great things about this company.

We will definitely use them again!”

– Eric W.

“Excellent experience from start to finish with Jeff and Scott cleaning my dryer vent outside.. I highly recommend this company!!!! I will definitely be using them again them and recommending their services to others!! Thank you so much!!!
Lee Ann”

– LeeAnn P.

“Scott came to clean and inspect our system and found items that needed to be addressed. He discussed with us all items, showed us pics and immediately scheduled with us an appointment to address the items. Extremely professional, very detailed, punctual, polite. He told us upfront the cost of the service. Absolutely recommending this company. The owner stopped by to meet us and introduce himself. Fair pricing, nice people!”

– Ela G.

“Mr Scott was very professional, he took the time to explain everything I need to know about my air-conditioning unit, his kindness and caring personality is priceless, I look forward in Mr Scott becoming my ac technician,Mr Brain was also very professional and kind, he also took the time to explain my opinion concerning the scope of work they perform today, once again great job I will totally recommend this company to my family members”

– Vivian S.

“I was first of all very pleased with the consistent communication of the owner. When his team was not able to come out, or when rain delayed the project he came out and assesed the problem himself. The next “morning” as promised, Scott from his team came out. We eneded up having more work done than we initially thought, but Scott did a thorough job in explaining it to me and even went over the information again with my wife when she came in from work. We were vey clear on what was done, what the next steps should be and the timing needed for those steps. Again I was most appreciative of the ongoing communication and the detailed explanation. i would definitely reccomend “On Time Air”

Dr. Wayne Boatwright”

– Wayne B.

“Absolutely incredible service. We had an emergency issue in the middle of a hot summer and Jeff came out on a sunday evening to make sure we were taken care of. He quickly found the issue with the condensate pump, drained out what he could and was able to get us through the evening. The next morning, he came out and replaced the blower motor so that the AC was up and running again. Awesome responsiveness on any other questions around our system and has been my go-to guy for AC service in the area.”

– John O.

“Bryan and his team were fantastic! I called on an evening with no air conditioning in my house and they were able to come out the next day and provide a solution. They did thorough and high-quality work, and checked every aspect of my AC and thoroughly cleaned up afterwards. They did all of this at a very reasonable price, and offered a twice a year maintenance program to give me the confidence in my AC in this hot climate.”

– Ron C.

“Our air conditioning went out at our condo on Tybee Island… I messaged Jeff at 9 p.m. and he was at my condo first thing the next morning servicing our system and making sure that our guests were comfortable. On Time Air has won my business for the long term! Glad to have signed up for their maintenance plan to ensure that our condos air-conditioning runs smoothly for years to come. Thank you!”

– Julie N.

“Brian and Jeff were awesome. Came out within just a few hours of my call and diagnosed the problem with my HVAC within 30 minutes of performing a diagnostic test. Moreover, they endured brutal heat and humidity for several hours as they fixed my air conditioner. Then they came back inside to test the system and even gave me a follow-up call the next day to make sure everything was still working. These guys are thorough, professional, and unbelievably nice. Would recommend them to anybody and everybody!”

– Larry S.

“Kudos to Bryan for his immediate help the other day when the air went out and it was in the mid-90s. I have a sick husband, just out of the hospital. Even though it was after hours, he went the extra mile in service that night. He and Jeff returned first thing the next day with the needed part. We found them both competent and honest and we will absolutely call them again.”

– jeanne w.
Great experience with Jeff and his crew! I know I should have written this a few months ago when we got our new ac and insulation put in so, please forgive. The new ac is great and the heat too!! We’re looking forward to this year’s power bills being much lower than before we fixed everything. We had a great experience and would recommend them to anyone in need of a new ac system. Also, the financing company is super to work with. S.J.
Sandra J.
Jeff did an outstanding job with the blown insulation and attic air sealing project on our older home. It involved removing the old metal ductwork and other debris in the crawl space, sealing electrical and plumbing penetrations and then installing a vapor barrier. He was quick to respond to phone calls and emails, long suffering about answering questions and even started the job early! He was meticulous in cleaning up after himself and there was no debris inside or outside after he was done. Jeff is a vet and it showed in his ability to do this work in grueling heat and tight working conditions. His bid was very reasonable and competitive, and we would recommend him to anyone looking for help with home projects.
Sudha R.
Jeff is very knowledgeable in many areas that affected our very complicated situation that involved drainage, mold, old fuel oil contamination, duct work, and other. Add to that, he is very friendly, accessible, and incredibly hard working. We give him an A++ !!
Kelly B.